Hi, I am a graduate student using SAS purchased by our university. After I installed SAS, it includes SAS 9.4, SAS Studio 3.7, as well as other components.
When I start SAS Studio 3.7, the webpage opens automatically and then is stuck at "Initializing" using Chrome or Firefox.
I found the hot fix related to this problem (C7W003) and download the zip-file for x64 Windows. Then, I use SAS Deployment Manager to load the zip-file. It displays "The hot fixes in the selected directory are not applicable for the installed products".
I looked at the documentation for this hot fix (https://tshf.sas.com/techsup/download/hotfix/HF2/C/C7W/C7W003/xx/wx6/C7W003x6.html). The "member" of the fix only includes SAS Studio Basic 3.7 and SAS Studio Mid-Tier 3.7. Then, I generate a SAS Deployment Registry report and the report shows only "SAS Studio - Single User", not "SAS Studio Basic 3.7".
Host: wx6
Product: webedtr
Version: 3.7
Display Name: SAS Studio - Single User
Display Version: 3.7
So I wonder, is there a hot fix for this problem for SAS Studio - Single User?
Thank you. I'll contact them.
Have you tried using SASHFADD? The tool is pretty smart in getting all required updates for your installation.
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