OnDemand for Academics SAS Studio not loading

[xyzallan]

I have failed to start SAS Studio from SAS OnDemand for Academics.

After login to SAS OnDemand for Academics, I try to start SAS Studio, but browser is just waiting response.

I use Chrome (ver 67), and after some waiting I did clear browser cache and also tried with Internet Explorer, but still it is waiting response.

Allan

[Ubai]

I also have the same problem and I just wanted to ask about this. I also tried with Chrome and Firefox. The problem seems to be the server. I hope they fix this soon.

[bbddaswani0]

me too. hope its fixed soon, i need it for an exam..

[BrianGaines]

Are you still experiencing issues?  I just tried to log into SAS OnDemand for Academics with an old version of Chrome as well as Firefox and did not have any issues accessing SAS Studio. 

However, if you are still experiencing problems, please post back.  

[xyzallan]

Yes, I still have the issue.

I got:

502 Proxy Error
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /SASStudio.

Reason: Error reading from remote server

Apache/2.4.6 (CentOS) Server at odamid.oda.sas.com Port 443

I use Europe server and site status shows that everything is normal.

[Ubai]

I still have the issue. However, I've just cleared the browser's cache and now it's working. 

Read this topic:

https://communities.sas.com/t5/SAS-Studio/SAS-Studio-Status-check-stuck-in-Initializing-after-click-...

[xyzallan]

It was few minutes "Service temporary unavailable ..." and after that it works.

[xyzallan]

After six hours the problem appears again. The restart of the system was not a solution?

[BrianGaines]

xyzallan,

Have you been able to access it or are you still experiencing issue?

[xyzallan]

Today it has worked without problems.

[bbddaswani0]

I jus opened SAS studio in Crome using "incognito mode" and it worked, though might just be a temporary thing, but appears it could be a cache problem.

[bbddaswani0]

unfortunately this issue is back... not sure why this happens! just when you need it too!

[gobinda]

I could log in to Sas profile but when trying to log in to OnDemand keep saying user name it password invalid. The problem persist since three days . I had been able to log in for few hours in the first day when problem occurred . But again there is no luck to log in to OnDemand . Any solutions would be appreciated .