SAS Enterprise Guide has encountered a problem and recommend that to save work and restart SAS EG.

[PranavTej]

Hi,

When trying to launch EG it's gives me the below error, please take a look and suggest the workaround to fix it.

Application Error:
SAS Enterprise Guide has encountered a problem
We recommend that you save your work and restart SAS Enterprise Guide.

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Exception information
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The remote server returned an error: (401) Unauthorized.

-------------------------- Technical Information Follows --------------------------

Exception Details:
----------------------------------------
Exception type: System.Net.WebException
Message: The remote server returned an error: (401) Unauthorized.
Source: System
Target Site: GetResponse

Stack Trace:
at System.Net.HttpWebRequest.GetResponse()
at SAS.EC.SASWebExtensions.VisualAnalyticsTransport.TransportServiceAPI.MakeHttpWebRequest(Uri requestUri, WebRequestMethod requestMethod, String requestPayload, WebHeaderCollection headers, String acceptHeaderType, CookieContainer sessionCookieContainer, Boolean allowRedirect)
at SAS.EC.SASWebExtensions.VisualAnalyticsTransport.TransportServiceProxy.MakeHttpWebRequest(Uri requestUri, WebRequestMethod requestMethod, String requestPayload, Boolean allowRedirect, String acceptHeaderType, WebHeaderCollection headers)
at SAS.EC.SASWebExtensions.VisualAnalyticsTransport.TransportServiceProxy.GetFavorites(String folderGroupSBIP)
at SAS.EC.Favorites.Favorites.LoadServerFavorites(TransportServiceProxy transportServiceProxy)
at SAS.EG.Favorites.FavoritesManager.CheckForServerFavorites()
at SAS.EG.Favorites.FavoritesManager.CreateFavoritesMenu(ToolStripMenuItem favoritesMenu)
at SAS.EG.MainForm.UpdateTasksAndFavorites()

[VDD]

If you have just entered these and then immediately see a 401 error,
it means that one or both of your user ID and password were invalid
for whatever reason (entered incorrectly, user ID suspended etc.).

https://communities.sas.com/t5/New-SAS-User/SAS-Enterprise-Guide-Error-The-remote-server-returned-an...

[SuryaKiran]

Hello,

Welcome to SAS Community!

If your password has recently changed then go to profile (left bottom corner) or tools>SAS Enterprise Guide Explorer>file>manage profile and select the profile and modify the password. If this didn't help contact your SAS Admin.

Hope this helps.