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LornaBea
Calcite | Level 5

I've lost two projects in the last two days.  I open the project and its empty?  Even the SAS program files (that are part of the project) are not in the folder. 

I searched the library and found something similar a few years ago but saving the project as a zip file did nothing.

Any ideas?

 

 

LornaBea_0-1761325321719.png

 

4 REPLIES 4
Kurt_Bremser
Super User

This has happened to me when the project files were stored non-locally (network share or SAS server) and the connection was lost temporarily. Always keep project files on a local drive while working; back them up to a remote location when you're done.

LornaBea
Calcite | Level 5
Thanks Kurt, I work remote so I am unable to store them on my home computer. I've never had this happen before.


Kurt_Bremser
Super User

If you work remotely, the admins there should be able to provide a backed up copy that's OK. The size should help them find the correct version.

Kurt_Bremser
Super User

PS "local" means "local to where EG is running". If you run EG on a remote session (Terminal Server, Citrix), this is most probably all virtualized, and if the connection and subsequently the whole session crashes, such loss can occur. You could create a copy of the project file each time before you start working, using Windows Explorer.

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