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smm662002
Quartz | Level 8 smm662002
Quartz | Level 8

SAS EG 8.3 error

Posted 10-05-2023 12:04 PM (1677 views)

Hello,

 

SAS EG 8.3 (8.3.0.103) (64-bit).

Windows 10

Connection via Citrix

 

Since yesterday 04/10/2023 SAS EG has start freezing and a debug message is displayed. After I press debug I receive the following error:

 

smm662002_0-1696521789598.png

Thank you for any suggestions.

 

Regards,

smm662002

 

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ChrisHemedinger
Community Manager ChrisHemedinger
Community Manager

Re: SAS EG 8.3 error

Posted 10-05-2023 12:56 PM (1668 views)  |   In reply to smm662002

If this just started happening then it suggests a change in the environment, perhaps and update (or removal) of a component that EG depends on. I suggest working with SAS Technical Support. They can instruct about how to enable and collect logging information to help diagnose.

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