If this just started happening then it suggests a change in the environment, perhaps and update (or removal) of a component that EG depends on. I suggest working with SAS Technical Support. They can instruct about how to enable and collect logging information to help diagnose.
Join us for SAS Innovate 2025, our biggest and most exciting global event of the year, in Orlando, FL, from May 6-9. Sign up by March 14 for just $795.