If this just started happening then it suggests a change in the environment, perhaps and update (or removal) of a component that EG depends on. I suggest working with SAS Technical Support. They can instruct about how to enable and collect logging information to help diagnose.
SAS For Dummies 3rd Edition! Check out the new edition, covering SAS 9.4, SAS Viya, and all of the modern ways to use SAS!