Not able to access SAS App server through SAS EG

[kalyanrs]

Trying to access SAS App server through SAS Enterprise guide getting the following error.

But the same was able to login through putty.

Version using SAS 9.4

SAS EG Version: 7.1 (64 bit)

Need solution to resolve the issue

Error Details:

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Problem report created: Thursday, August 13, 2015 3:16:40 PM UTC

SAS Enterprise Guide
An unexpected error has occurred
A connection could not be made to the requested resource.

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Exception information
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[Error] Client hbc4823 does not have permission to use server SASAppDM - Workspace Server (A5M9ETJ1.AY000006).

-------------------------- Technical Information Follows --------------------------

Exception Details:
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Exception type:  SAS.EG.SDS.SDSException
SAS Message:     [Error] Client hbc4823 does not have permission to use server SASAppDM - Workspace Server (A5M9ETJ1.AY000006).

Raw Message:     <?xml version="1.0" ?><Exceptions><Exception><SASMessage severity="Error">Client hbc4823 does not have permission to use server SASAppDM - Workspace Server (A5M9ETJ1.AY000006).</SASMessage></Exception></Exceptions>
Source:          SAS.EG.SDS.Model
Target Site:     SASWorkspace

Stack Trace:
   at SAS.EG.SDS.Model.Server.SASWorkspace()
   at SAS.EG.SDS.Views.View.DoPopulate(DisplayOperation& op)

Inner Exception Details:
----------------------------------------
Exception type:  SAS.EC.Directory.Model.SDSException
SAS Message:     [Error] Client hbc4823 does not have permission to use server SASAppDM - Workspace Server (A5M9ETJ1.AY000006).

Raw Message:     <?xml version="1.0" ?><Exceptions><Exception><SASMessage severity="Error">Client hbc4823 does not have permission to use server SASAppDM - Workspace Server (A5M9ETJ1.AY000006).</SASMessage></Exception></Exceptions>
Source:          EC.Directory
Target Site:     Connect

Inner Exception Details:
----------------------------------------
Exception type:  System.UnauthorizedAccessException
SAS Message:     [Error] Client hbc4823 does not have permission to use server SASAppDM - Workspace Server (A5M9ETJ1.AY000006).

Raw Message:     <?xml version="1.0" ?><Exceptions><Exception><SASMessage severity="Error">Client hbc4823 does not have permission to use server SASAppDM - Workspace Server (A5M9ETJ1.AY000006).</SASMessage></Exception></Exceptions>
Source:          SASObjectManager
Target Site:     CreateObjectByLogicalNameAndLogins

Stack Trace:
   at SASObjectManager.ObjectFactoryMulti2Class.CreateObjectByLogicalNameAndLogins(String Name, Boolean synchronous, Object pIOMI, String LogicalName, LoginDef pOMRLoginDef, LoginDef pSASLoginDef, String nameValuePairs)
   at SAS.EC.Directory.Model.Server.Connect(ConnectionInfo connInfo)

[SASKiwi · Accepted solution]

Does the user hbc4823 have the permission "log on as batch job" enabled?

See SAS Admin documentation here.

[Manny3]

Hi Kalyan,

 Are you able to resolve this issue , as we are facing same issue .

We are using  E.G  through VDIs.

[ChrisHemedinger]

@Manny3 Please post a new question (in a new topic) with your error message details.

[Manny3]

Sure Chris,

we are working with our Vendor to check the firewall settings of VDI. If it gets resolved I will update else create a new post as suggested.

Thanks & Regards,

Manny