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Zamman
Calcite | Level 5

I have a client who is using SAS EG 7.1 (64 Bit), when she launches the application she is met with an "hexadecimal value 0x00, is an invalid character. Line 1, position1 error. See attached file. She is using Windows 7 64 bit on a Lenovo T460s. Any help is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
CaseySmith
SAS Employee

It appears the user's options file got into a bad format somehow.  Yes, that problem note should resolve, or you can have them rename or delete just their options file:

 

%appdata%\SAS\EnterpriseGuide\7.1\EGOptions.xml

(ex. C:\Users\<userid>\AppData\Roaming\SAS\EnterpriseGuide\7.1\EGOptions.xml)

 

Casey


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3 REPLIES 3
ChrisBrooks
Ammonite | Level 13

This problem note could give you the solution http://support.sas.com/kb/55/402.html

CaseySmith
SAS Employee

It appears the user's options file got into a bad format somehow.  Yes, that problem note should resolve, or you can have them rename or delete just their options file:

 

%appdata%\SAS\EnterpriseGuide\7.1\EGOptions.xml

(ex. C:\Users\<userid>\AppData\Roaming\SAS\EnterpriseGuide\7.1\EGOptions.xml)

 

Casey


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Zamman
Calcite | Level 5
Chris, thanks for the quick response. You post corrected the issue. Thank you also Casey. My team will use this forum again.

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