Error message while starting SAS Enterprise Guide

[vtodorov]

Hello Everyone, 

An old and valid user is trying to start SAS Enterprise Guide. 
I've tried to find a useful information about that error in the network ,bu without success.
Any of you have faced the same issue ?

Best Regards ,

[ChrisHemedinger]

Sounds like it might be an installation issue on that user's machine.  You might need to work with SAS Technical Support to help diagnose.

[vtodorov]

Hello Chris, 

I've contacted the user and he insures that there is no changes in his SAS Installation . He is ussing same program every month and it's first time he faces a problem. Even more strange ,today he tried to execute the program again and it was successfull .
Thank you for the feedback.

Best Regards ,

[CaseySmith · Accepted solution]

Since the error message indicated, "failed to provide the SAS workspace" and it worked when the user tried later, it may have been a network issue that was preventing EG from being able to make a connection to the SAS workspace server.