Hi - this looks like a known issue on some versions of the software. There is a documented workaround that involves clearing user preferences in one of the services in use by the web application. If you contact technical support, they can supply the details you need to correct this issue.
Ron
April 27 – 30 | Gaylord Texan | Grapevine, Texas
Registration is open
Walk in ready to learn. Walk out ready to deliver. This is the data and AI conference you can't afford to miss. Register now and lock in 2025 pricing—just $495!
Need to connect to databases in SAS Viya? SAS’ David Ghan shows you two methods – via SAS/ACCESS LIBNAME and SAS Data Connector SASLIBS – in this video.