Hi all,
for my decision campaign, I need to change the default timeout of 1000 ms for the _SAS_CONTACT_HISTORY_EVENT. This event is used by native SAS flow "_SAS_CONTACT_HISTORY_WS_FLOW" for updating the contact history table when a Decison Campaign is executed.
Thees are the steps done:
1.Open Management Console
2. Plug-ins--> Decision Services Manager -->SASEngineRepository--> Event
3.Right click on the event
4.Enable timeout --> set a different timeout
5.click OK
After theese steps I've closed the SAS Management Console, re-opened it and at the path " Plug-ins--> Decision Services Manager -->SASEngineRepository--> Event", the event now has the new timeout value.
However, at the path " Plug-ins--> Decision Services Manager -->SASEngineRepository--> Decision Flows" of SMC, for "_SAS_CONTACT_HISTORY_WS_FLOW" the value of Timeout Value is set to "None" and Timeout Stasus is still "Disabled".
I did a Syncronization with the Repository but nothing is changed.
How can I do?
The version of Real Time Decision Manager is 6.4 and SMC is 9.4.
Thank you,
Teresa
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Hi Shill!
Do you mean that even if i don't see changes in the metadata server's engine repository, the event timeout is active?
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Thank you Shill!
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