BookmarkSubscribeRSS Feed
miki7
Obsidian | Level 7

Dear communities,

we have 2 nodes one with Customer Intelligence + second with Digital Marketing and single bess app configuration at our clients site.

 

The problem (probably since https) is that in SASDigitalMarketingServer6.4.log we see those messages during broadcast  campaign execution:

 

2018-03-21 10:27:55,666 ERROR [] [] [] BessNotifier  Exception while notifying internal Bess
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
        at java.net.Socket.connect(Socket.java:579)
        at java.net.Socket.connect(Socket.java:528)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:211)
        at sun.net.www.http.HttpClient.New(HttpClient.java:308)
        at sun.net.www.http.HttpClient.New(HttpClient.java:326)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:997)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:933)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:851)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1301)
        at java.net.URL.openStream(URL.java:1037)
        at com.sas.email.server.BessNotifier$Notification.run(BessNotifier.java:68)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
        at java.lang.Thread.run(Thread.java:745)

And these kind of messages are printed in server.log during startup of SASServe6_1 of SAS DM:

 

2018-03-21 09:32:06,462 ERROR (tomcat-http--14) [org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/bess].[res]] Servlet.service() for servlet [res] in context with path [/bess] threw exception [RemoteException occurred in server thread; nested exception is:
        java.rmi.RemoteException: ] with root cause
javax.servlet.ServletException: RemoteException occurred in server thread; nested exception is:
        java.rmi.RemoteException:
        at com.sas.email.servlets.ResourceLoader.doGet(ResourceLoader.java:127)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
        at com.sas.email.servlets.InitializerGuardingFilter.doFilter(InitializerGuardingFilter.java:41)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
        at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:683)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)

Could you please give me some hint what should we try to change in configuration to prevent these errors?

 

Thank you very much,

Michal Mikolášek

1 REPLY 1
suksma
SAS Employee

Hi Michal, please open a SAS Technical Support track with your local office, so that we can help you with this.

 

Thanks and regards!

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

Discussion stats
  • 1 reply
  • 862 views
  • 0 likes
  • 2 in conversation