I have restarted the SAS server and after normal start everything is working normal except SAS CUSTOMER INTELLIGENCE STUDIO,
SAS MA Version: 5.41
Problem:
Can login to SAS CI but unable to open or create campaign.
I have check the log but did not find exact problem, anyone please help it is urgent.
Hi, thanks for using the CI SAS Support Community!
We would like to help you directly with this issue. When a problem requires individual investigation and diagnosis, this is best handled by our Technical Support team.
If you haven’t done so already, please raise a Technical Support track, following these Guidelines
Many thanks!
- Beate
Beate Wellhausen
Principal Technical Support Engineer Global Dedicated Customer Intelligence Support Team
Tel: +49 151 406 57 560 ■ Beate.Wellhausen@sas.com www.sas.com
SAS® … THE POWER TO KNOW®
Hi,
I have already open a ticket with Support team, but still almost 24 hours i did not get any update or feedback.
Hi,
Thanks for you respond, please have the following ticket No;
7612481615
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