BookmarkSubscribeRSS Feed
NarmadhaRayaru
Calcite | Level 5

I am trying to create pdf document from my CI studio diagram which has Branches, models, cell nodes.

 

The pdf is printed with all cell nodes but the order of cell nodes are jumbled.

It is not in the order of the nodes used in the diagram.

 

Could you please help , in which order the cell nodes are printing in the pdf?

3 REPLIES 3
Sunshine_sas
SAS Employee

Hi there, 

 

Not sure if you already got an answer on this one yet .... but if not, I would open a Tech Support Ticket and include the .pdf attachment, a screen shot of your diagram and make sure you have all the latest hotfixes applied.

 

All the best,

Sunshine

infomevijay
Obsidian | Level 7
Hot fix had been released for this issue and we had it applied in our environment and it fixed the issue with pdf creation. You just need to have the latest hot fixes applied in your environment.
Sunshine_sas
SAS Employee

That's great news!  🙂

Stay ahead of what's shaping modern marketing. Subscribe to the CMO Mandate for sharp perspectives on AI, strategy and what's next.

linkedin-400.pngFollow Customer Intelligence 360 on LinkedIn for insights, success stories, and practical tips to help you modernize your marketing stack.

Leader Spring 2026.png

Want to review SAS CI360? G2 is offering a gift card or charitable donation to One Tree Planted for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Learning: Customer Intelligence​

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

Stay ahead of what's shaping modern marketing. Subscribe to the CMO Mandate for sharp perspectives on AI, strategy and what's next.

linkedin-400.pngFollow Customer Intelligence 360 on LinkedIn for insights, success stories, and practical tips to help you modernize your marketing stack.

Leader Spring 2026.png

Want to review SAS CI360? G2 is offering a gift card or charitable donation to One Tree Planted for each accepted review. Use this link to opt out of receiving anything of value for your review.

 

SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

 

Training Resources

SAS Learning: Customer Intelligence​

Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

Discussion stats
  • 3 replies
  • 2824 views
  • 0 likes
  • 3 in conversation