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JM7
Calcite | Level 5 JM7
Calcite | Level 5

Hi all!

 

How could I obtain the number of user sessions and the email previews on SAS 360 Engage?

I need to obtain it through logs and user interface.

 

Thank you in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
OlafKratzsch
SAS Employee

The User Sessions are shown in the VISITS report and can be counted from downloading SESSION_DETAILS

The number of email previews is shown in en email task on the 'Review' tab.  See below.

 

Your Customer Success Manager should also provide you monthly reports and review the numbers and forecast against your licensed volume.

 

OlafKratzsch_0-1594646539518.png

 

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1 REPLY 1
OlafKratzsch
SAS Employee

The User Sessions are shown in the VISITS report and can be counted from downloading SESSION_DETAILS

The number of email previews is shown in en email task on the 'Review' tab.  See below.

 

Your Customer Success Manager should also provide you monthly reports and review the numbers and forecast against your licensed volume.

 

OlafKratzsch_0-1594646539518.png

 

How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

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