Hi:
This is not a Base SAS or reporting procedure (PRINT, REPORT, TABULATE) question. If you have checked out DEVICE= and TARGETDEVICE= settings or if you are using GSFNAME to create files or ODS to create files and all the settings are correct or you need help figuring out the correct settings, then your best bet is to contact Tech Support for help with SAS/Graph, drivers and devices.
To contact Tech Support, go to
http://support.sas.com and in the left-hand navigation area, look for the link entitled "Submit a Problem".
cynthia