Unable to make a new folder in SAS OnDemand for Academics

[DALEE9000]

I have been attempting to follow the SAS Programming 1: Essentials course for SAS OnDemand for Academics. I have followed all of the instructions for how to make a folder, but for some reason, when I click on Files (Home), "New," and then "Folder," absolutely nothing happens. No window for designating the name for the new folder comes up. What seems to be the issue here?

[fja]

Hello ...

that should work. 

Just to check: You are seeing this

and click "folder" there?

Cheers

[u63641135]

Hi, I am facing the below issue where create folder is blocked/ greyed out for me on SAS on demand

Also, creating a folder shortcut and proceeding with same instructions is throwing an error.

[D_Dunlap]

Hello @u63641135 ,

You must create your subfolder under Files (Home) not sasuser.v94. From the screen shot you provided, it looks like you are trying to create a folder under sasuser.v94. 

Make sure Files (Home) is selected when you try to create your new subfolder.

Good Luck!

[Kurt_Bremser]

Which browser on which operating system do you use?

[u63641135]

I use Mozilla Firefox now.
OS: Windows 10 Pro

[JosvanderVelden]

Please try with a different browser and an incognito/private window. If that doesn't resolve, please request support for this issue by sending an e-mail to SASoda@sas.com. As far as I can the status for the AsiaPacific is OK so creating a new folder should not be an issue.