Flow Manager error: Access denied

[danielmitu]

Hello everyone,

I am facing a strange issue since 2 days ago.

When i want to schedule a flow in Management Console, I receive the message that the flow is scheduled.

In flow manager I can see it, but it is in Waiting mode, and after 1 few seconds he is exiting with Code 1.

The PM is running with no errors, but I found in PM log the following error:

2020 Jan 26 12:32:56 6236 6504 3 JFJobExecutionAgent::_executeCommand: Line: 1676, CreateProcess() failed: error 5: Access is denied.
2020 Jan 26 12:32:56 6236 6504 3 JFLSFExecutionAgent::_submitToLSF: Line: 759, _executeCommand() failed: 101.

Can someone tel me where the Access is denied and for what?

Thanks

[Patrick]

It could be a virus scanner. Have there been some changes like turning on a rule blocking all double extension files. 

[danielmitu]

Hi,

I need to check. Can you tell me in what location the process is created ?

Thanks

[danielmitu]

If I opened CMD with the user that runs the jobs and I run manually the job command, it works. Do you know how to fix the issue ? Or where to look ?

[ing_a_kok]

Is there a solution for this problem? I'm facing the same or a very similar problem.

Not solved yet but mcafee virusscanner is the problem:

someadmin ran D:\Apps\Platform Process Manager\8.2\etc\jfd.exe, which tried to access the file C:\Users\someadmin\AppData\Local\Temp\JS_96B9.tmp.bat, violating the rule "Suspicious Double File Extension Execution", and was blocked. For information about how to respond to this event, see KB85494.

Kind regards

Arnold