Jason - this Optimization and OR forum is for customers who are modeling with SAS/OR. Many people are unfamiliar with this field of applied math and management science - so let me clarify that just because this forum has the word "operations" in the title -- it is not the proper place to post questions on your experiences implementing any one of the many SAS offerings in real world organizations.
the more appropriate web site I recommend for you to go to is
www.sasCommunity.org. Enjoy. Also remember -- there is no fee to contact tech support with your specific questions - SAS is eager to help you get rock'n and rolling.
At the SAS Global Users Group meeting in April 2007 - the Executive Board is announced sasCommunity.org, a collaborative online SAS community for SAS users worldwide.
www.sasCommunity.org covers topics that any SAS user world-wide can go to in order to find any and all resources that might be of value to them in their use of SAS software and its related technologies.
if you'd like to suggest your own discussion topic that doesn't relate to SAS/OR or optimization -- i encourage you to enter your topic here.
http://www.sascommunity.org/wiki/Special:Forum/5