java error on 9.3 grid env.

[MarkNicholas]

Hi Guys,

Please help with one of this java error in our SAS 9.3 (TS1M2) environment.When users run into error proc sgplot

Random Example:

proc sgplot data=sashelp.class;
series X=age y=name/ group=height datalabel=name
datalabelattrs=(size=9) ;
run;

ERROR: Unable to load the Java Virtual Machine. Please see the installation instructions or system administrator.

Please help to check further.

Cheers,
Mark

[Jay54]

As indicated, it is an install problem with the JRE.  You will need to contact your system admin, or SAS Tech Support.