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theBIFellow
Calcite | Level 5

Hi Guys!

I'm new to the forum so be gentle:-)

I have a stored procedure deployed to the portal and it's running just fine. Well, with a tiny exception. Sometimes the process (which typically produces either a chart or error message) takes too long and the pop up generated by the stored procedure timesout. When I examine the log of the process it's clear that it ran succesfully but because the timeout occurs before it finishes the results don't appear in the pop up window.

Is there some parameter that can be tweaked either in Portal preferences or elsewhere to lengthen the timeout time to ensure that all processes finish with a result in the pop up window?

Thanks for any light you fellows and ladies can shed:-)

4 REPLIES 4
shivas
Pyrite | Level 9

Hi,

Try this SAS note.

http://support.sas.com/kb/35/028.html

If you can share your code and sample data ,it would be helpful.

Thanks,

Shiva

theBIFellow
Calcite | Level 5

Hi Shivas!

Thanks for the speedy response! That looks like it will solve my problem. I'll let you know how I get on.

Thanks for your helpSmiley Happy

theBIFellow
Calcite | Level 5

Hi Shivas!

I implemented that code :

   %LET rc=%sysfunc(stpsrvset(session timeout,3600));  

But it seemed to have no effect. Thanks for your response nonetheless, it was a good effortSmiley Happy

Quentin
Super User

Hi BIFellow,

Could you share some sample code?  Maybe just a small bit, using the sleep() function to simulate long processing, instead of including all of the code.  I'm curious as to how you are creating a pop-up of the results.  I would expect if you can post a small example replicating the time-out issue, someone will be better able to help you solve it.

-Q.

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