SAS Support Communities: Updates are here!

[ChrisHemedinger]

[updated this post on 26-March]

Thank you for all of your visits and contributions to the SAS Support Communities.  As you might know we’ve been working on a project to give the community site a more modern style and some new features.

The first phase of this project “went live” late Tuesday/early Wednesday (17-18 March).  Here’s what you can expect:

• The main page of the community will look quite different – but all of the content will still be there!
• All content and URLs will stay the same – your browser bookmarks will still work.
• The main navigation menu will have a new look.  Here’s a preview:

• The Search function will have a new look and some new features, including the ability to find categories/boards, not just topics.  So if you can’t find what you’re looking for, try the Search field.
• The community site will have a responsive web design, which means that it will look nicer and work better on mobile devices.
• Writing posts, replies and articles will be more fun, as you can drag-and-drop images and attachments instead of uploading.  (But upload still works too.)
• You can now "at mention" content.  Want to include a link to a specific article or solution? Use the '@' key to trigger a search to add it.  Example: 

That said, we expect some bumps.  We’ve tested what we can, but as we apply this new design to a community with hundreds of thousands of members and topics, you will certainly notice some things that we missed.  We’ll identify and fix these as quickly as we can over the coming days.  You can help by letting us know about issues – just send a message to communities@sas.com.

Thank you,

Your SAS Community team

P.S.

If you want a preview of what things will be like, visit our friends at the JMP Community.  We’ve cribbed heavily from their proven work.