BookmarkSubscribeRSS Feed
🔒 This topic is solved and locked. Need further help from the community? Please sign in and ask a new question.
sathya66
Barite | Level 11

Hi All,

I am getting the below error message when trying to login into SAS but other team members can login into SAS (we sit in same location and using same network) Please can you advise?

 

sas connection error.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
Kurt_Bremser
Super User

@sathya66 wrote:

thanks for your reply,

I am getting below message.

error.JPG

 

thanks


Which means someone intentionally crippled your Windows installation by preventing the use of telnet (for some reason I cannot fathom, Microshit made that configurable).

But your original post contains the answer in the pop-up message: the hostname could not be resolved by the domain name system. Have your network admins take a look at it.

View solution in original post

4 REPLIES 4
alexal
SAS Employee

@sathya66 ,

 

Open a command line on your Windows machine (cmd), run a command shown below and show me the output:

 

telnet METADATA_SERVER_HOST 8561

 

sathya66
Barite | Level 11

thanks for your reply,

I am getting below message.

error.JPG

 

thanks

Kurt_Bremser
Super User

@sathya66 wrote:

thanks for your reply,

I am getting below message.

error.JPG

 

thanks


Which means someone intentionally crippled your Windows installation by preventing the use of telnet (for some reason I cannot fathom, Microshit made that configurable).

But your original post contains the answer in the pop-up message: the hostname could not be resolved by the domain name system. Have your network admins take a look at it.

doug_sas
SAS Employee

The detailed message 'The machine name cannot be resolved to an IP address" means it cannot resolve the metadata server host name to an address. This may be because you are using short host name and the domain suffix list your machine has does not include the domain for where the metadata server is located. Try connecting using the full host name including domain.

suga badge.PNGThe SAS Users Group for Administrators (SUGA) is open to all SAS administrators and architects who install, update, manage or maintain a SAS deployment. 

Join SUGA 

Get Started with SAS Information Catalog in SAS Viya

SAS technical trainer Erin Winters shows you how to explore assets, create new data discovery agents, schedule data discovery agents, and much more.

Find more tutorials on the SAS Users YouTube channel.

Discussion stats
  • 4 replies
  • 834 views
  • 0 likes
  • 4 in conversation