Solved: Re: "This device or browser not supported"

chuckSQL · Posted 09-09-2014 07:39 PM

I w as installing SAS University Edition with VMware and everything went fine until the very last step, "Click Start SAS Studio"

I clicked on the big orange button and I got the error message above. So, what is not supported?

My brand new Surface Pro 3 tablet pc?

Windows 8.1?

Internet Explorer11 ?

Other?

Thanks,

Chuck

chuckSQL · Posted 09-10-2014 07:33 PM

I got it to work!

Upon further research, I discovered that recent 64-bit Windows operating systems have come with both a 32-bit and a 64-bit version of Internet Explorer. Some websites and programs don't work correctly with the 64-bit version. Further, in Windows 8.1 it is difficult to tell which version is being used in any particular instance. I suspected (but didn't actually prove) that this was one of those "bitness" issues. Nonetheless, I downloaded Foxfire and that works perfectly.

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chuckSQL · Posted 09-10-2014 07:33 PM

I got it to work!

Upon further research, I discovered that recent 64-bit Windows operating systems have come with both a 32-bit and a 64-bit version of Internet Explorer. Some websites and programs don't work correctly with the 64-bit version. Further, in Windows 8.1 it is difficult to tell which version is being used in any particular instance. I suspected (but didn't actually prove) that this was one of those "bitness" issues. Nonetheless, I downloaded Foxfire and that works perfectly.