Web report studio

[senu188]

Hi,

We have given WRS access to an external customer ,it was working fine till friday. but now he is not able access.what will gone wrong ? what to check now? how to find out the physical path for WRS

[Kurt_Bremser]

What exactly fails? Is the website not accessible, or does the Logon Manager not come up correctly, or is there a problem while logging on?

[senu188]

hi,

able to logon but able to save the files under sas folders.

[senu188]

hi,

able to logon but not able to save the files under sas folders.

[Kurt_Bremser]

Check that the user in question has the necessary permissions on the SAS folder where reports should be stored.

[AnandVyas]

What do you see in the log? Is there any error reported there which you can share?

[senu188]

Hi,

can you just confirm tehe log path? D:\SAS\Config\Lev1. after that which folder we have ?

[AnandVyas]

SAS® Web Report Studio: /SAS-configuration-directory/Lev1/Web/Logs/SASServer1_1/SASWebReportStudio4.4.log

Default Mid-Tier log file locations: https://support.sas.com/kb/55/426.html