cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
BookmarkSubscribeRSS Feed
alko13
Quartz | Level 8 alko13
Quartz | Level 8

Unable to retrieve auth token: invalid username/password: unauthorized Viya4 SAS Studio

Posted 03-30-2023 05:48 AM (1900 views)

Good Day!

 

Suddenly we had a problem with SAS Studio. It does not load up successfully.

We are using Redhat Openshift.

 

alko13_1-1680169477005.jpeg

 

This messages is seen from the describe output of the prepull pod

 

alko13_0-1680169454052.png

 

From the log of the launcher pod this is seen:

alko13_2-1680169535129.png

 

Appreciate any advice,

Thanks!

0 Likes
Reply
1 REPLY 1
SimonDawson
SAS Employee SimonDawson
SAS Employee

Re: Unable to retrieve auth token: invalid username/password: unauthorized Viya4 SAS Studio

Posted 03-30-2023 06:32 AM (1878 views)  |   In reply to alko13

Something is up with the image pull secret. If nothing changed with that deployment then there has been something changed with the order/entitlements. Would be best to reach out to SAS Technical Support for help with this one because an engineer will need to look into the sites orders and check the entitlements.

0 Likes
Reply

suga badge.PNGThe SAS Users Group for Administrators (SUGA) is open to all SAS administrators and architects who install, update, manage or maintain a SAS deployment. 

Join SUGA 

Get Started with SAS Information Catalog in SAS Viya

SAS technical trainer Erin Winters shows you how to explore assets, create new data discovery agents, schedule data discovery agents, and much more.

Watch Get Started with SAS Information Catalog in SAS Viya on YouTube

Find more tutorials on the SAS Users YouTube channel.

Discussion stats
  • 1 reply
  • ‎03-30-2023 05:48 AM
  • 1901 views
  • 0 likes
  • 2 in conversation