The system could not obtain group memberships for error

ashishj816 · Posted 08-27-2021 07:45 AM

An error occurred. Please contact your system administrator.

The system could not obtain group memberships for User@Company.com.

this is the error i am getting after entring correct ADFS creds.

gwootton · Posted 08-27-2021 08:21 AM

Is this in Viya? It sounds like the identities configuration is incorrect, have you checked the identities service logs?

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Greg Wootton | Principal Systems Technical Support Engineer

ashishj816 · Posted 08-27-2021 09:10 AM

Yes identity service log is not having any error

gwootton · Posted 08-27-2021 09:11 AM

you may also want to check the saslogon log.

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Greg Wootton | Principal Systems Technical Support Engineer

taifuller · Posted 11-16-2023 11:22 AM

Was there ever a solution found for this? I'm facing this issue now. I currently have a ticket/case in with SAS

gwootton · Posted 11-16-2023 11:25 AM

This message occurs when you authenticate successfully but your user is not defined in Viya.

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Greg Wootton | Principal Systems Technical Support Engineer

Re: The system could not obtain group memberships for error