The system could not obtain group memberships for error

[ashishj816]

An error occurred. Please contact your system administrator.

The system could not obtain group memberships for User@Company.com.

this is the error i am getting after entring correct ADFS creds.

[gwootton]

Is this in Viya? It sounds like the identities configuration is incorrect, have you checked the identities service logs?

[ashishj816]

Yes identity service log is not having any error

[gwootton]

you may also want to check the saslogon log.

[taifuller]

Was there ever a solution found for this? I'm facing this issue now. I currently have a ticket/case in with SAS

[gwootton]

This message occurs when you authenticate successfully but your user is not defined in Viya.