The Service "SAS Config Level 1 - SAS Enviornment manager " is in stopped data in the Production Data tier server due to which users are not able to login to SAS FM Financial Addins .
Please let me know if i can start the service or is thee any particular process to start the service .
SAS Environment manager is application mostly used by admins to monitor the platform and visualize dashboards based on the system stats. I don't think if this service is down, other applications are effected. Could you please share what error do you see when the users login?
Also, if all the other services in the platform are started, you can start this independently.
Are you getting similar error as in this KB link ? If yes, then try the workaround provided.
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