SAS viya4 SAS studio Unable to determine a user

[suttisun]

I can login using as SAS administrator

An open SAS studio.

An attempt to lunch a SAS session has failed. 

I cannot run the code, create query and task. 

in the sas-studio-app log shown:

{"version":1,"timeStamp":"2021-09-03T06:46:22.92Z","level":"error","source":"sas-studio-app","message":"com.sas.studio.exceptions.ServerOperationException: Unable to create compute server session.\n\tUnable to determine a user","properties":{"logger":"com.sas.commons.rest.ExceptionLog","thread":"https-jsse-nio-0.0.0.0-8080-exec-53","traceId":"2af2bd27cc5791c9","spanId":"2af2bd27cc5791c9","spanExportable":"true","__session":"39c86a0b-5c08-4c5d-a748-f947610c0f46","username":"viya_admin"},"messageParameters":{"0":"com.sas.studio.exceptions.ServerOperationException","1":"Unable to create compute server session.\n\tUnable to determine a user"}}

[gwootton]

By "SAS Administrator" do you mean sasboot or are you logging on as an LDAP user that can own processes on your compute server, who is also defined as an administrator?