SAS WebApplication logon error

[Menakabm]

I am receiving following error message when tried to logon to any SAS Web Applications (SAS Studio,SAS environment Manager).I havent experienced this error earlier. I tried restaring all SAS services but still no luck.

Please note that I can access SAS Enterprise Guide without any issues.

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Public access has been denied.

Public users are not allowed to access this SAS application. The current user has been signed out.

For increased security, close your browser.

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Thanks

Menaka

[JuanS_OCS · Accepted solution]

Hello @Menakabm,

do you have Single Sing On configured in your web applications?

Are you using an LDAP or AD account, or internal SAS account to log in.

Perhaps the account is not there in the metadata, or the SSO authentication does not work.

I would like to advise to check the SAS Metadata server log files, the SASLogon web application log files, looking for errors.

And theck the Accounts tab in your SAS metadata user, in SAS Management COnsole. 

If you cannot or we cannot find anything, I would advise to check the problem with SAS Technical Support.

[Coloradomis]

This response prompted me to verify the username setup in Active Directory matched the username in SAS Metadata for the user getting this error. They did not match, fat fingered the username in SAS. Creating a new SAS Metadata user with the correct username fixed the issue.