Hi,
I have completed the SAS Viya 3.4 deployment and was trying to access SAS Environment Manager but encountered the Service Unavailable message.
I have listed out all the sas-viya services as follow.
[root@SASVIYA34 ~]# sudo /etc/init.d/sas-viya-all-services status
Getting service info from consul...
Service Status Host Port PID
sas-viya-consul-default up N/A N/A 5971
sas-viya-vault-default up 127.0.0.1 8200 6569
sas-viya-sasdatasvrc-postgres-node0-ct-pg_hba up N/A N/A 8587
sas-viya-sasdatasvrc-postgres-node0-ct-postgresql up N/A N/A 8583
sas-viya-sasdatasvrc-postgres-pgpool0-ct-pcp up N/A N/A 8626
sas-viya-sasdatasvrc-postgres-pgpool0-ct-pgpool up N/A N/A 8636
sas-viya-sasdatasvrc-postgres-pgpool0-ct-pool_hba up N/A N/A 8609
sas-viya-sasdatasvrc-postgres-node0 up N/A N/A 16334
sas-viya-cascontroller-default up N/A N/A 13056
sas-viya-httpproxy-default up N/A N/A 10847
sas-viya-rabbitmq-server-default up 127.0.0.1 5671 None
sas-viya-sasdatasvrc-postgres up N/A N/A 16978
sas-viya-sasstudio-default up N/A N/A 12065
sas-viya-spawner-default up N/A N/A 12723
sas-viya-runlauncher-default up 127.0.0.1 36726 20447
sas-viya-alert-track-default up 127.0.0.1 0 21833
sas-viya-authorization-default up 127.0.0.1 34638 22238
sas-viya-cachelocator-default up 127.0.0.1 38664 22278
sas-viya-cacheserver-default up 127.0.0.1 40912 22351
sas-viya-configuration-default up 127.0.0.1 41060 22382
sas-viya-identities-default up 127.0.0.1 33292 22323
sas-viya-ops-agent-default up 127.0.0.1 0 22661
sas-viya-ops-agentsrv-default up 127.0.0.1 0 22617
sas-viya-saslogon-default up 127.0.0.1 43682 22335
sas-viya-stream-evdm-default up 127.0.0.1 0 22163
sas-viya-watch-log-default up 127.0.0.1 0 22251
sas-viya-cas-management-default up 127.0.0.1 39124 37110
sas-viya-files-default up 127.0.0.1 43647 37036
sas-viya-folders-default up 127.0.0.1 34915 37059
sas-viya-preferences-default up 127.0.0.1 33616 37183
sas-viya-relationships-default up 127.0.0.1 35573 37122
sas-viya-transformations-default up 127.0.0.1 45789 37229
sas-viya-types-default up 127.0.0.1 41934 37209
sas-viya-appregistry-default up 127.0.0.1 40869 49784
sas-viya-audit-default up 127.0.0.1 40864 49834
sas-viya-cas-access-management-default up 127.0.0.1 45944 50018
sas-viya-cas-formats-default up 127.0.0.1 43473 49850
sas-viya-cas-license-default up 127.0.0.1 36586 50007
sas-viya-casproxy-default up 127.0.0.1 40328 50032
sas-viya-casrowsets-default up 127.0.0.1 33986 49906
sas-viya-collections-default up 127.0.0.1 39995 50055
sas-viya-comments-default up 127.0.0.1 36133 50098
sas-viya-credentials-default up 127.0.0.1 39644 49845
sas-viya-crossdomainproxy-default up 127.0.0.1 35912 50126
sas-viya-dataflowexecutionprovider-default up 127.0.0.1 37304 49967
sas-viya-dataplans-default up 127.0.0.1 43154 56198
sas-viya-datasources-default up 127.0.0.1 40718 63088
sas-viya-datatables-default up 127.0.0.1 37135 63086
sas-viya-deploymentBackup-default up 127.0.0.1 36923 63241
sas-viya-device-management-default up 127.0.0.1 45508 63159
sas-viya-fonts-default up 127.0.0.1 42333 63214
sas-viya-geo-enrichment-default up 127.0.0.1 38809 63038
sas-viya-graph-templates-default up 127.0.0.1 45198 63156
sas-viya-importvaspk-default up 127.0.0.1 35095 63257
sas-viya-jobdefinitions-default up 127.0.0.1 43186 63280
sas-viya-jobexecution-default up 127.0.0.1 34251 70838
sas-viya-links-default up 127.0.0.1 35963 70865
sas-viya-mail-default up 127.0.0.1 44174 70927
sas-viya-maps-default up 127.0.0.1 33511 70968
sas-viya-notifications-default up 127.0.0.1 39604 79565
sas-viya-projects-default up 127.0.0.1 46840 79508
sas-viya-reportalerts-default up 127.0.0.1 41708 79420
sas-viya-reportalertseval-default up 127.0.0.1 34429 79472
sas-viya-report-data-default up 127.0.0.1 34916 79533
sas-viya-reportdistribution-default up 127.0.0.1 39742 79463
sas-viya-reportImages-default up 127.0.0.1 35005 79532
sas-viya-report-packages-default up 127.0.0.1 40165 79598
sas-viya-report-renderer-default up 127.0.0.1 37999 88676
sas-viya-reports-default up 127.0.0.1 39507 88714
sas-viya-reporttemplates-default up 127.0.0.1 43359 88672
sas-viya-reporttransforms-default up 127.0.0.1 45271 88804
sas-viya-reportviewernaturallanguageunderstanding-default up 127.0.0.1 37928 99340
sas-viya-restexecutionprovider-default up 127.0.0.1 36921 99270
sas-viya-rowsets-default up 127.0.0.1 39477 99339
sas-viya-sasgraphbuilder-default up 127.0.0.1 40187 99352
sas-viya-scheduler-default up 127.0.0.1 36284 99402
sas-viya-search-default up 127.0.0.1 44377 99535
sas-viya-searchindex-default up 127.0.0.1 37375 99573
sas-viya-templates-default up 127.0.0.1 40710 99561
sas-viya-themes-default up 127.0.0.1 40939 99531
sas-viya-thumbnails-default down 127.0.0.1 34520 N/A
sas-viya-transfer-default down 127.0.0.1 46424 N/A
sas-viya-web-data-access-default down 127.0.0.1 39564 N/A
sas-viya-analytics-components-default up 127.0.0.1 35351 114866
sas-viya-analytics-flows-default up 127.0.0.1 43079 114844
sas-viya-analytics-gateway-default up 127.0.0.1 43083 114904
sas-viya-analytics-localization-default up 127.0.0.1 39953 115039
sas-viya-analytics-pipelines-default up 127.0.0.1 37952 114900
sas-viya-analytics-validation-default up 127.0.0.1 43675 115146
sas-viya-annotations-default up 127.0.0.1 39273 114999
sas-viya-backup-agent-default up 127.0.0.1 45669 115171
sas-viya-backupmanager-default up 127.0.0.1 34695 115101
sas-viya-categorization-default up 127.0.0.1 42505 115069
sas-viya-category-compile-default up 127.0.0.1 43042 115310
sas-viya-category-execution-provider-default up 127.0.0.1 37831 115342
sas-viya-category-taxonomy-default down 127.0.0.1 39451 N/A
sas-viya-category-validate-default down 127.0.0.1 38014 N/A
sas-viya-compute-default down 127.0.0.1 35053 N/A
sas-viya-concept-compile-default down 127.0.0.1 38754 N/A
sas-viya-concept-execution-provider-default down 127.0.0.1 43411 N/A
sas-viya-concepts-default down 127.0.0.1 38650 N/A
sas-viya-concept-taxonomy-service-default down 127.0.0.1 39602 N/A
sas-viya-concept-validate-default down 127.0.0.1 37076 N/A
sas-viya-dataexplorer-default down 127.0.0.1 38687 N/A
sas-viya-datamining-default down N/A N/A N/A
sas-viya-data-mining-models-default down 127.0.0.1 39907 N/A
sas-viya-dataminingwarehouse-default down 127.0.0.1 42529 N/A
sas-viya-dataprofiles-default down 127.0.0.1 46459 N/A
sas-viya-datastudio-default down 127.0.0.1 38598 N/A
sas-viya-documents-default down 127.0.0.1 42840 N/A
sas-viya-drive-default down N/A N/A N/A
sas-viya-environmentmanager-default down 127.0.0.1 38125 N/A
sas-viya-espvm-default down 127.0.0.1 36762 N/A
sas-viya-forecastingcomparison-default down 127.0.0.1 43174 N/A
sas-viya-forecastingdatadefinition-default down 127.0.0.1 38068 N/A
sas-viya-forecastingevents-default down N/A N/A N/A
sas-viya-forecastingfilters-default down 127.0.0.1 44192 N/A
sas-viya-forecastinggateway-default down N/A N/A N/A
sas-viya-forecastingoverrides-default down 127.0.0.1 42261 N/A
sas-viya-forecastingpipelines-default down 127.0.0.1 40174 N/A
sas-viya-forecastingstrategies-default down N/A N/A N/A
sas-viya-jobexecapp-default down 127.0.0.1 46211 N/A
sas-viya-jobflowexecution-default down 127.0.0.1 35701 N/A
sas-viya-jobflowscheduling-default down 127.0.0.1 38842 N/A
sas-viya-launcher-default down 127.0.0.1 36550 N/A
sas-viya-lineage-default down 127.0.0.1 33699 N/A
sas-viya-mbagent-default down N/A N/A N/A
sas-viya-modelpublish-default down 127.0.0.1 43969 N/A
sas-viya-modelrepository-default down 127.0.0.1 39375 N/A
sas-viya-monitoring-default down 127.0.0.1 42232 N/A
sas-viya-naturalLanguageGeneration-default down 127.0.0.1 45914 N/A
sas-viya-naturalLanguageUnderstanding-default down 127.0.0.1 34388 N/A
sas-viya-parse-execution-provider-default down 127.0.0.1 45911 N/A
sas-viya-parsing-default down 127.0.0.1 46414 N/A
sas-viya-results-default down 127.0.0.1 34997 N/A
sas-viya-sasreportviewer-default down 127.0.0.1 40099 N/A
sas-viya-sasthemedesigner-default down 127.0.0.1 41494 N/A
sas-viya-sasvisualanalytics-default down 127.0.0.1 45683 N/A
sas-viya-scoredefinitions-default down 127.0.0.1 44186 N/A
sas-viya-scoreexecution-default down 127.0.0.1 38339 N/A
sas-viya-sentiment-default down 127.0.0.1 34773 N/A
sas-viya-sentiment-execution-provider-default down 127.0.0.1 34833 N/A
sas-viya-studiov-default down 127.0.0.1 40102 N/A
sas-viya-tenant-default down 127.0.0.1 41919 N/A
sas-viya-terms-management-default down 127.0.0.1 46092 N/A
sas-viya-text-gateway-default down 127.0.0.1 46043 N/A
sas-viya-themecontent-default down 127.0.0.1 35855 N/A
sas-viya-topic-execution-provider-default down 127.0.0.1 37248 N/A
sas-viya-topic-management-default down 127.0.0.1 44731 N/A
sas-viya-topics-service-default down 127.0.0.1 37794 N/A
sas-viya-visual-pipeline-default down 127.0.0.1 46390 N/A
sas-services completed in 00:02:13
I would appreciate any advice or pointer on how to resolve the issue.
Thanks in advance.
Hello @S_S,
did you already tried to stop all services, and start them again? THen, you can see also, what service is not starting.
Please mind that start and stop services, takes time The more products, the more time it might take.
I would check your /etc/messages log, it usually helps. or the logs of those services that seem down:
sas-viya-transfer-default down 127.0.0.1 46424 N/A
sas-viya-web-data-access-default down 127.0.0.1 39564 N/A
Hello @S_S,
did you already tried to stop all services, and start them again? THen, you can see also, what service is not starting.
Please mind that start and stop services, takes time The more products, the more time it might take.
I would check your /etc/messages log, it usually helps. or the logs of those services that seem down:
sas-viya-transfer-default down 127.0.0.1 46424 N/A
sas-viya-web-data-access-default down 127.0.0.1 39564 N/A
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