SAS Deployment Manager

[jmoralesl]

I'm currently running SAS Deployment Manager to uninstall the SAS application on a Windows 2012R2 server and get the following message:

[ronf_sas]

Hi.  That message indicates some files are in use that will need to be removed by the SDM during the uninstall process..  Make sure you've exited out of all SAS applications and that any SAS services in Windows are shut down (if applicable).  After that, ensure there are no SAS processes, like sas.exe, running in Task Manager.

[jmoralesl · Accepted solution]

Thanks for your response. This server was rebooted and was in maintenance mode under Citrix Studio. No SAS services or processes were running. After further research, the issue was drive-related and it's posted in a VMware post: "Clearing write protection on a Windows Server guest operating system (1008115)". https://kb.vmware.com/s/article/1008115.

[ronf_sas]

Interesting! Thanks for sharing that.

[SASKiwi]

Given the number of files involved I suspect the user account you are using to run Deployment Manager doesn't have the correct permissions to delete all of those files. Have you tried "Run as Administrator"? Alternatively use the SAS Installer account which should have the correct permissions.