SAS Deployment Backup : Attention Required.

[siddhu1]

Hi Team,

We are having an issue with the SAS Deployment Backup which is failing every week in the SAS Studio windows environment. The details are as follows:

A problem occurred in executing a backup operation. Please check log files for more details.

Operation name : Backup [2022-07-17T01_00_08]

Operation Status : FAIL

Date Time : 7/17/22 1:00 AM

Environment Details Tier 1 : Host: asasstu-met1.xxx.com(Metadata Server) Configuration Directory: D:\SAS\Config\Lev1

Environment Details Tier 2 : Host: asasstu-srv1.xxx.com(Compute Server) Configuration Directory: D:\SAS\Config\Lev1

Environment Details Tier 3 : Host: asasbat-srv1.xxx.com(Batch Server) Configuration Directory: D:\SAS\Config\Lev1

Environment Details Tier 4 : Host: asasstu-mid1.xxx.com(MidTier) Configuration Directory: D:\SAS\Config\Lev1 This was a scheduled backup.
It is recommended to take another clean backup by running sas-backup after recovering from the error situation.

Run by: sasadm

Got Exception as follows:
Backup Errors
Error Entry:
Status Code: 314
Name: COMMAND_INTERNAL_ERROR_SCS
Category: CONTENTSERVER
Classification: ERROR
Date and Time Of Error: 2022-07-17T01_01_05
Log Name: ContentServer.log
Log File Location: D:\SAS\Config\Lev1\Backup\Logs\2022-07-17T01_00_08\backup\ContentServer
Operation Type: backup
Originating Tier: Host: asasstu-mid1.xxx.com Configuration Directory: D:\SAS\Config\Lev1
Message: An error occurred while running the content server backup or recovery handler.
Stack Trace: The backup was ended unsuccessfully with some errors. Please check the logs!!!, com.sas.svcs.backup.server.handler.SCSBackupHandler.execute(SCSBackupHandler.java:124) com.sas.svcs.backup.server.handler.SCSBackupHandler.execute(SCSBackupHandler.java:43)...
Error Entry:
Status Code: 325
Name: COMMAND_ARCV_CHECKSUM_GENRATION_WARNING
Category: GENERAL
Classification: WARN
Date and Time Of Error: 2022-07-17T01_06_02
Log Name: backupserver.log
Log File Location: D:\SAS\Config\Lev1/Backup
Operation Type: archive
Originating Tier: Host: asasstu-mid1.xxx.com Configuration Directory: D:\SAS\Config\Lev1
Message: An error occurred while generating checksum.
Stack Trace: Status returned by backup server is other than SUCCESS.

Can anyone help me on this to proceed further.

Thanks & Regards,
Siddhu

[Sajid01]

This is something for which one must  approach SAS Tech Support for assistance.
Just curious did some thing happen prior to this event of backup failure? Could be improper shutdown, disk failure or any issue connected with web infrastructure data server?

Looks like only the weekly backup is failing and the rest of the activities are working fine.

[siddhu1]

Hi All,

Any possible solution before going to the Tech support.

Thanks & Regards,

Siddhu1

[gwootton]

It looks like the failure is at the content server portion of the backup. Does content server validation succeed in SAS Management Console?