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kumarsandip975
Pyrite | Level 9

Hi Everyone,

 

I wanted to know during software update (9.4 M7 TO M8), anti viros tool like MaAfee should disabled on server?

3 REPLIES 3
MarcoGhiglieri
Obsidian | Level 7
I think so.
I always ask for a real time scan suspension during all the upgrade, mainly for performance impacts.
Nigel_Pain
Lapis Lazuli | Level 10

Definitely. When we upgraded, we had all kinds of problems until we disabled our AV software, from some processes being blocked to others taking much longer than they should because of the AV software scanning in real time.

JuanS_OCS
Azurite | Level 17

Hi there,

 

while the temporary suspension of antivirus is definitely a preferred scenario with SAS deployments and UIPs, in some cases it is just not possible due to policies.

 

However, in those restrictive situations, what you can do is to request in advance a rule to exclude some folders/locations. This works 100% of the times in every situation. 

 

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