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sathya66
Barite | Level 11

Hi All,

How can we remove the site number from sas.

We have just upgraded to M6 with different site number. Previous/old site number is no longer needed  and products are expired .We are getting product expiry notifications  for some products which is not available in current site number (ex:business rules manager. BRM is no longer 94 product and is a viya product ).

please can you suggest.

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Thanks,

SS.

4 REPLIES 4
nhvdwalt
Barite | Level 11

Hi @sathya66 

 

I suggest you get in contact with your local SAS account representative and Contracts department since this is contractual question, not technical.

 

sathya66
Barite | Level 11

Thanks @nhvdwalt ,

We raised with SAS team already but I want to take suggestion from sas community if there is a solution.

 

Thanks,

SS

AnandVyas
Ammonite | Level 13

Hi @sathya66 

 

Thanks for sharing the scenario. I am seeing this for the first time.

 

If the product is no longer available how was it catered to during upgrade to M6? When you mean upgrade - you have a new SAS M6 installation?  Is that right? If not, did you not remove the product before upgrading in place?

sathya66
Barite | Level 11

Hi @AnandVyas ,

Yes, it is a new M6 installation.During the M6 installation we have used different site number(existing one) and later we changed the site number in M6 for some reason.

 

Thanks,

SS.

 

 

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