I guess you are using SAS VIYA 3.5(+).
Probably some SAS-services are down (not ready).
Do you get a '404 Not Found Error' on SASStudioV or SASDrive or SASEnvironmentManager or SASVisualAnalytics or ...?
What is your OS?
[ EDIT ] : I haven't opened the attached PDF .
In this case the installation is 9.4 M7, the operating system is Linux Red Hat.
The services start without problems.
It is possible to access the Web application to enter the credentials.
The problem occurs after entering the credentials, as seen in the following image:
The credentials are validated correctly, this was verified by entering an incorrect username and password.
The connection test is carried out correctly, as shown in the following image:
Yes, the SAS services were restarted, the server was also restarted.
Which log file do you recommend I review? So far I have reviewed several and in none appears an error.
The SAS Support department told me to follow the steps in this note:
After applying Workaround 1 the problem was solved.
The SAS Users Group for Administrators (SUGA) is open to all SAS administrators and architects who install, update, manage or maintain a SAS deployment.
Learn how to install the SAS Viya CLI and a few commands you may find useful in this video by SAS’ Darrell Barton.
Find more tutorials on the SAS Users YouTube channel.