Issue when installing SAS 9.4 on unix

[kkalam]

Hi 

I am facing one error when doing a sas 9.4 installation 

error : post installation error and if i click yes the remaining steps are also getting failed can you please let me know the solution 

I am using redhat 7.6  

[alexal]

@kkalam ,

Please show us the most recent logs files from /<SAS_INSTALLATION_USER_HOME>/.SASAppData/SASDeploymentWizard directory.

[kkalam]

i don't see that folder itself

[kkalam]

this is error i am seeing from the logs 

2018-05-01 14:53:44 InstallationTask - ERROR: The Base SAS Software product with which DATASETS is associated is
2018-05-01 14:53:44 InstallationTask - either not licensed for your system or the product license has
2018-05-01 14:53:44 InstallationTask - expired. Please contact your SAS installation representative.
2018-05-01 14:53:44 InstallationTask - 1045 proc datasets library=&lib nolist;
2018-05-01 14:53:44 InstallationTask - ERROR: Bad product ID for procedure DATASETS.
2018-05-01 14:53:44 InstallationTask - 1046 modify deskact;
2018-05-01 14:53:44 InstallationTask - 1047 index create objsub=(objtype subtype);
2018-05-01 14:53:44 InstallationTask - 1048 run;
2018-05-01 14:53:44 InstallationTask - 1049 quit;
2018-05-01 14:53:44 InstallationTask - ERROR: Errors printed on pages 1,2,3,4,5,6,7,9,10,12,21,22,30.
2018-05-01 14:53:44 InstallationTask -
2018-05-01 14:53:44 InstallationTask - end of SAS log
2018-05-01 14:53:44 Controller - An error occurred during processing:
2018-05-01 14:53:44 Controller - There is a problem that seems to be an issue with the installer: Could not invoke public static int com.sas.tools.installs.it.tasks.BuildSASDesktopTask.postInstall() on instance null
2018-05-01 14:53:44 Controller - com.sas.tools.installs.it.InstallException: Could not invoke public static int com.sas.tools.installs.it.tasks.BuildSASDesktopTask.postInstall() on instance null
at com.sas.tools.installs.it.ProcessingTask.invoke(ProcessingTask.java:111)
at com.sas.tools.installs.it.Controller.postProcess(Controller.java:1486)
at com.sas.ssn.InstallToolConnector.postProcess(InstallToolConnector.java:840)
at com.sas.ssn.Chaining.launchInstall(Chaining.java:1261)
at com.sas.ssn.Chaining.installNext(Chaining.java:580)
at com.sas.ssn.Chaining.run(Chaining.java:309)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sas.tools.installs.it.ProcessingTask.invoke(ProcessingTask.java:104)
... 5 more
Caused by: com.sas.tools.installs.it.InstallException: SAS Foundation error while performing post install task [SAS invocation return code of 2
]
at com.sas.tools.installs.it.tasks.InstallationTask.processSASOutput(InstallationTask.java:836)
at com.sas.tools.installs.it.tasks.BuildSASDesktopTask.unxPostInstallExecute(BuildSASDesktopTask.java:114)
at com.sas.tools.installs.it.tasks.BuildSASDesktopTask.postInstall(BuildSASDesktopTask.java:78)
... 10 more

2018-05-01 14:53:44 Controller - Caused by:
2018-05-01 14:53:44 Controller - java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sas.tools.installs.it.ProcessingTask.invoke(ProcessingTask.java:104)
at com.sas.tools.installs.it.Controller.postProcess(Controller.java:1486)
at com.sas.ssn.InstallToolConnector.postProcess(InstallToolConnector.java:840)
at com.sas.ssn.Chaining.launchInstall(Chaining.java:1261)
at com.sas.ssn.Chaining.installNext(Chaining.java:580)
at com.sas.ssn.Chaining.run(Chaining.java:309)
Caused by: com.sas.tools.installs.it.InstallException: SAS Foundation error while performing post install task [SAS invocation return code of 2
]
at com.sas.tools.installs.it.tasks.InstallationTask.processSASOutput(InstallationTask.java:836)
at com.sas.tools.installs.it.tasks.BuildSASDesktopTask.unxPostInstallExecute(BuildSASDesktopTask.java:114)
at com.sas.tools.installs.it.tasks.BuildSASDesktopTask.postInstall(BuildSASDesktopTask.java:78)
... 10 more

2018-05-01 14:53:44 Controller - Caused by:
2018-05-01 14:53:44 Controller - SAS Foundation error while performing post install task [SAS invocation return code of 2
]
2018-05-01 14:53:44 Controller - com.sas.tools.installs.it.InstallException: SAS Foundation error while performing post install task [SAS invocation return code of 2
]
at com.sas.tools.installs.it.tasks.InstallationTask.processSASOutput(InstallationTask.java:836)
at com.sas.tools.installs.it.tasks.BuildSASDesktopTask.unxPostInstallExecute(BuildSASDesktopTask.java:114)
at com.sas.tools.installs.it.tasks.BuildSASDesktopTask.postInstall(BuildSASDesktopTask.java:78)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sas.tools.installs.it.ProcessingTask.invoke(ProcessingTask.java:104)
at com.sas.tools.installs.it.Controller.postProcess(Controller.java:1486)
at com.sas.ssn.InstallToolConnector.postProcess(InstallToolConnector.java:840)
at com.sas.ssn.Chaining.launchInstall(Chaining.java:1261)
at com.sas.ssn.Chaining.installNext(Chaining.java:580)
at com.sas.ssn.Chaining.run(Chaining.java:309)

[SimonDawson]

It will be good to review the complete log. Can you please attach the complete file @kkalam?

[SimonDawson]

This is almost certainly caused by a missing dependency. My money is on the numactl package not installed. `rpm -q numactl` if its missing `yum -y install numactl` then try install again.

[kkalam]

Still same issue in windows and Linux