Enabling SAS Environment Manager Architecture Framework

[RupaJ]

Hello,

I am trying to enable the SAS Environment Manager Architecture Framework and running the first step and getting errors. I tried the steps in the link https://support.sas.com/kb/59/970.html and still get the same error. Any direction here pls?

./validate.sh --level 2
Service Architecture Validation - Tue Jul 21 13:18:25 CDT 2020
Starting level 1 validation...
Level 1 validation completed with 0 error(s)
Starting extended level 2 validation (this could take a while)...

Service Architecture validation completed with 1 error(s)
Errors:
1) The SAS Environment Manager Server is unable to process additional tasks at this time. This may be due to high change request volume. If the server has recently been (re)started, it may be synchronizing with its Agents. This process could take up to an hour.
Please try again at a later time to validate your environment.

We are on SAS 9.4 M5. And SAS EVM version is 2.5 M2 

Thanks

[gwootton]

Are all of your hosts showing up in Environment Manager with a green check indicating they are available? The emi-framework/Logs directory contains logs related to this process. Does sasevValidate_<date>_<time>.log have any error?

[RupaJ]

@gwootton 

Thanks for the response. So I see one host on SAS EVM showing an warning (red exclamation). However all the services are running fine. 

This is what is in the sasevValidate log.

2020-07-21 13:19:12,417 INFO [main] [sasevValidate] - Service Architecture Extended Validation Check - Tue Jul 21 13:19:12 CDT 2020
2020-07-21 13:19:32,240 INFO [main] [sasevValidate] - Found resource. Existing location = 630558
2020-07-21 13:19:32,260 INFO [main] [sasevValidate] - Updating resource <org.hyperic.hq.hqapi1.types.Resource@307dc017 resource=null resourceConfig=[org.hyperic.hq.hqapi1.types.ResourceConfig@79e22e3f, org.hyperic.hq.hqapi1.types.ResourceConfig@704a689c, org.hyperic.hq.hqapi1.types.ResourceConfig@251a135c, org.hyperic.hq.hqapi1.types.ResourceConfig@52ed100b, org.hyperic.hq.hqapi1.types.ResourceConfig@49b86cb5, org.hyperic.hq.hqapi1.types.ResourceConfig@6ae904e2, org.hyperic.hq.hqapi1.types.ResourceConfig@683fc843, org.hyperic.hq.hqapi1.types.ResourceConfig@3374dc2d, org.hyperic.hq.hqapi1.types.ResourceConfig@3d2328bf, org.hyperic.hq.hqapi1.types.ResourceConfig@4f4832f4, org.hyperic.hq.hqapi1.types.ResourceConfig@d0959d6] resourceProperty=null resourcePrototype=org.hyperic.hq.hqapi1.types.ResourcePrototype@60e8f749 agent=null ip=null resourceInfo=[org.hyperic.hq.hqapi1.types.ResourceInfo@5ec30b53] typeId=3 instanceId=10022 location=563220 description= name=Log Centralization id=10440>...
2020-07-21 13:20:45,643 WARN [main] [sasevValidate] - Resource update was unsuccessful: <org.hyperic.hq.hqapi1.types.StatusResponse@6455920b status=FAILURE error=org.hyperic.hq.hqapi1.types.ServiceError@2de743a3>

[gwootton]

The process tries to update a value for the Log Centralization resource, it looks like the process is successfully communicating with the Environment Manager server (says it found the resource) but when it tries to update it, the process fails. Troubleshooting this will probably require looking at the debug log for this process along with the Environment Manager server log, so you may wish to open a Technical Support track.