Can't locate loadable object for module IO in @INC

[Armando1]

Hi SAS Users, i hope you can help me with mi problem

I need to renew the sas licence and i execute the ./sassetup but the program have and error i attach the printscreen.

I don't know why is this happening. I hope someone can help me my license is about to end

[JuanS_OCS]

I have seen something similar other times, not only with SAS, but with other products as well.

I would ask your system admin to check the IO modules in your Linux server. I think they need re-installation, or maybe just check the authorizations on the relative folders.

[danpritts]

We ran into this exact problem today.

We eventually figured out that

1) the perl that SAS bundles to run sassetup is 32-bit, even though SAS itself and our OS is 64-bit

2) our new NAS (since last year's setinit) was configured to use 64-bit inodes.

So, the IO.so file was there but it was not readable by the 32-bit perl process, which could only understand a 32-bit inode.  

We reconfigured the NAS (an Isilon) to return 32-bit inodes on this export and everything worked.  Note that this may break existing clients' mounts of the filesystem.