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Ewa2
‎01-26-2021
  • 3 Posts
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Re: SAS 9.4 works for everyone but one user.

by Calcite | Level 5 in Administration and Deployment
‎01-26-2021 09:44 PM
‎01-26-2021 09:44 PM
Will that be in the \USERS\ProfileName\AppData? I apologize for being lost. I am not familiar with the suite, I am just responding to a ticket created earlier today by a customer in a different department. Every new user who logs on to that computer for the first time is having no issues with opening the suite. What files should I purge so that he gets the fresh out of the box experience, too? ... View more

Re: SAS 9.4 works for everyone but one user.

by Calcite | Level 5 in Administration and Deployment
‎01-26-2021 09:10 PM
‎01-26-2021 09:10 PM
Hi SASKiwi, Thanks for your reply! Assuming that the current SASUSER directory *did* become corrupt, what steps (other than creating a brand new Windows profile) should I consider taking? Again, everybody who logs on to that system with their AD account is able to use the application, it’s just one person (who, coincidentally, installed the suite) that is having a problem. Apologies for being a novice here… ... View more

SAS 9.4 works for everyone but one user.

by Calcite | Level 5 in Administration and Deployment
‎01-26-2021 08:31 PM
‎01-26-2021 08:31 PM
Gentlefolk,  Here's my story:   Win10x64 system, multiple users, lab environment, AD-bound.  All can log and launch the application, but the person who has installed it (and has local administrative rights, of course) gets this: ERROR: Invalid physical name for library SASUSER. NOTE: Unable to initialize the options subsystem. ERROR: (SASXKINI): PHASE 3 KERNEL INITIALIZATION FAILED. ERROR: Unable to initialize the SAS kernel.   The same happens when he tries to elevate the execution by "run as administrator". I assume it's something ins \UserProfile\AppData that is causing it, but what? I am not that eager to change any paths pointing to a shared directory since it works for others.    SAS 9.4 software has downloaded and been installed properly. Previously  this system had 9.3, which was acting the same way.      Suggestions would be very appreciated. Thanks in advance!     Ewa Wdzieczak-Smering ... View more
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