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Traskac
‎02-12-2016
  • 11 Posts
  • 4 Likes Given
  • 1 Solutions
  • 4 Likes Received

Re: SAS Mobile BI - can´t connect to a server

by Obsidian | Level 7 in SAS Visual Analytics
‎02-10-2016 04:16 AM
‎02-10-2016 04:16 AM
Hello,   So, the problem is solved. It was really because of a blocked port on a host server for inbound connections. My mistake that I did not realize it at the beginning.   But thanks for replies, I appreciate it. ... View more

Re: LASR Analytic Server - not starting

by Obsidian | Level 7 in SAS Visual Analytics
‎02-05-2016 09:57 AM
1 Like
‎02-05-2016 09:57 AM
1 Like
Yeah, it is good to know for next time:-) ... View more

Re: LASR Analytic Server - not starting

by Obsidian | Level 7 in SAS Visual Analytics
‎02-05-2016 09:26 AM
‎02-05-2016 09:26 AM
Hello porlpp, I´ve just tried restarting the server, so both "pid" files was deleted and then I started the both lasr servers and it worked. Strangely that It did not work before, after the shutdown of the host server. But thanks for your answers, I appreciate it. ... View more

Re: LASR Analytic Server - not starting

by Obsidian | Level 7 in SAS Visual Analytics
‎02-05-2016 09:17 AM
2 Likes
‎02-05-2016 09:17 AM
2 Likes
Hello Kalind_Patel, Well, yes I did it for the first time and It was ok, then after the shutdown when i did it with different user It was ok too. Now it seems that the sasdemo user works fine, because i´ve just tried restarting the host server so the "PID" files was deleted and than I as a sasdemo user started both servers and it works. So I just don´t know why it did not work before, after the shutdown of the host server... But thanks again for your answers, I appreciate it. ... View more

Re: LASR Analytic Server - not starting

by Obsidian | Level 7 in SAS Visual Analytics
‎02-05-2016 08:18 AM
‎02-05-2016 08:18 AM
Hello,   Thanks for your answer. I will try your solution and I let you know if it helps. ... View more

Re: LASR Analytic Server - not starting

by Obsidian | Level 7 in SAS Visual Analytics
‎02-05-2016 08:15 AM
‎02-05-2016 08:15 AM
Hello Kalind_Patel,   Thanks again for your answer. Yes, it is "sasdemo" user which was created during the instalation of VA and it has rights on windows and it´s linked to the sas user. Like I said before, this user worked fine before I had to shutdown a host server. After that It works strangely. Now the sasdemo acount can start/stop the lasr server (only the public) after several restarts of the host server. And again...I didn´t changed anything. ... View more

Re: SAS Mobile BI - can´t connect to a server

by Obsidian | Level 7 in SAS Visual Analytics
‎02-05-2016 07:51 AM
‎02-05-2016 07:51 AM
Hello,   Thanks for your complex answer. I tried connected via company Wi-Fi and via VPN on my (android) mobile phone, but it´s the same problem. I don´t have any iOS device, so I can´t try it. Also I don´t have acces to another VA environment. Server is not using SSL connection and there is no blacklist enabled.   But the port number...I found out that it could be blocked on our server for external connection or something like that. I have to ask our IT department if this is true. ... View more

Re: SAS Mobile BI - can´t connect to a server

by Obsidian | Level 7 in SAS Visual Analytics
‎02-05-2016 07:41 AM
‎02-05-2016 07:41 AM
Hello,   Thanks for your answer. Yes, my device is in the same network, directly or via VPN, still the same problem. ... View more

Re: LASR Analytic Server - not starting

by Obsidian | Level 7 in SAS Visual Analytics
‎02-04-2016 10:18 AM
‎02-04-2016 10:18 AM
Hello,   Thanks for your answer, but both two things you mentioned my user had before my problem started (as well as now). Except the "write" right for config folder, but that i didn´t have it before and it worked fine. I haven´t changed anything since then. Strange thing is that I used one user, which was created during the instalation of VA, for starting the LASR server and it didn´t work. But when I used a second user which was created after the instalation of VA and it´s same as the first user (same rights) I was able to started the LASR server. So that I do not understand...       ... View more

LASR Analytic Server - not starting

by Obsidian | Level 7 in SAS Visual Analytics
‎02-04-2016 05:11 AM
1 Like
‎02-04-2016 05:11 AM
1 Like
Hello,   I have a problem with (public) LASR Analytic Server (SAS VA version 7.3), which is not starting and returns this error log:   -------------- Task Summary -------------- SUCCESS (SASJob PreCode) ERRORS  (Store Process ID) ---------------------------------------------- ERROR: Insufficient authorization to perform operation on file        "C:\SAS\Config\Lev1\Applications\SASVisualAnalytics\VisualAnalyticsAdministrator\Monitoring\PIDs\smp_sasva_10031.pid". ERROR: I/O failure. ----------------------------------------------   It worked fine last week, but after weekend, when I had to shut down a host server (windows 2012) because of a maintance and then started the server again, the LASR server in not working.   Can you please tell me what the problem is?   Thanks! ... View more

SAS Mobile BI - can´t connect to a server

by Obsidian | Level 7 in SAS Visual Analytics
‎02-01-2016 08:08 AM
‎02-01-2016 08:08 AM
Hello,   I would like to use the SAS Mobile BI (android version 7.32) and connect it to our (virtual) server, where SAS VA is running (version 7.3). But even when I provided correct IP adress and port number, the connection was not established. There is a, for 1-2 minutes, a screen with the text "Checking information about the server"  and after that a message "an unexpected service error was encountered while attempting to fulfill the request" is shown.   Can you please tell me what the problem is?   Thank you.   ... View more
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‎02-12-2016 09:54 AM
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