Thanks Jim for sharing the detail. Couple of question: Regarding the UDM model. I believe, currently the contact & response history being saved in the UDM data model. Do we know that where this UDM data reside, is that on SAS private cloud? & what is the way to access the information from UDM data model? Secondly, as you mentioned that CDM20.10 ( New release) will maintain the customer Intelligence data ( Marketing automation) along with the SAS-CI 360 engage direct, so below are my questions: -- Where this new CDM going to reside, if understood correctly, this is on SAS-Cloud and customer can use API/SAS program to download the data etc, but please let me know if this is correct assumption -- If customer is using the hybrid mode i.e. Marketing automation 6.6 with on-prem database and also SAS-CI 360 then how the on-prem data will sycn with CDM ( which is on the cloud) Is there any way that we can only use the on-prem oracle database for both Marketing automation 6.6. campagins as well as campaigns/journeys buid on SAS-CI 360 engage direct instead of saving the contact & response history over the SAS-private cloud. Thanks.
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