Hi avvy, Thank you for your reply. However, I think besides from down services, it is weird that when we encountered the issue, we started to investigate it thru looking on its logs but upon looking on logs someone informs me that the SAS Visual Analytics Web Appliation in now up and users are able to log-in on it. Do you have any other idea on what happens other than down services? Your help is appreciated. Thank you very much.
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