Hi...we're running SAS 9.1.3 with HCM 4.4. Web and Data tier are both MS Windows Servers, 2003 R2 Enterprise Edition Service Pack 2 (32-bit). Our portal stopped displaying data and links in the dashboards some time ago. We have been troubleshooting and thought it was a JRE issue but we noticed that XYTHOS has stopped running and will not stay running even after starting manually through command prompt. A further look in the Window Events Viewer shows that XYTHOS stopped working at the same time our IT folks pushed a McAfee update through. Does anyone know what we need to do to get our dashboards functioning again - how to get XYTHOS running again?? I'm sorry, but I am not a tech guy and don't understand all the jargon, but will do my best to answer follow-up questions. Part of the agreement in letting us "analysts" get the HCM Solution was that we would have to maintain it. We do have access to IT guys if we need them, but... One last symptom/problem - when the portal stopped surfacing data in the dashboards at the same time our nightly builds started failing. We noticed that the section of the build that fails is the Solutions Data Mart section where it creates the Org dimension, currency dimension, etc. When this section is removed the build runs find. I've included an attachment with the error message dsiplayed in the dashboards when you log into the portal. Thanks All. Brian
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