@SASKiwi  Regarding SAS, it is not a critical system, the plan that the reseller sent is very brief, but I understand that there will be 4 installations. Something that I do need is for some activities to be broken down, such as, for example, a 30-hour activity for "project management", another 30-hour activity for "Backup", which I understand we can coordinate internally without needing them. But I would like to quote or evaluate if almost 200 hours is considered necessary for this update, or to remain only with the hotfix. ... View more

@Nigel_Pain  Interesting, thank you very much for the information. And I am trying to quote directly with SAS, since in the plan that the reseller has shared with me, I have doubts about some activities, of the approximate 200 hours, there are 30 hours for project management, another 30 for BackUp issues, something that I can coordinate internally with my internal IT team. I don't know how complex the upgrade from M7 to M8 is, if I can do it directly with my internal team and supervised by my reseller ... View more

Hello, our system currently has SAS version 9.4M7, internal cybersecurity team detected an Apache-related vulnerability in one of the servers. SAS Support recommended applying the respective hotfix, our reseller is offering support with upgrading SAS version 9.4M7 to SAS 9.4M8 with four servers for a total of 160 hours. Does this seem reasonable? ... View more