@Damo Thanks. JAVA problem happened to me before after window updates. I fixed it throught installing M4. TS suggests to change to the statement from clicking to SAS 9.4 (English) icon- choose Properties to "C:\Program Files\SASHome\SASFoundation\9.4\sas.exe" -CONFIG "C:\Program Files\SASHome\SASFoundation\9.4\nls\en\SASV9.CFG" -sasuser work I added "-sasuser work". but it is not working. Below please find the information from application. Many thanks. Log Name: Application Source: Windows Error Reporting Date: 10/12/2017 11:22:05 AM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: D26299.uni.au.dk Description: Fault bucket 120846310390, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: sas.exe P2: 9404.0.22563.55383 P3: 5823d872 P4: StackHash_0278 P5: 10.0.15063.447 P6: a329d3a8 P7: c0000374 P8: PCH_6C_FROM_ntdll+0x00000000000A5EF4 P9: P10: Attached files: \\?\C:\Users\au491605\AppData\Local\Temp\WER51C7.tmp.WERDataCollectionStatus.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER659A.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6637.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_sas.exe_c41b5e449879d665eb4cbe0312871e44fedc385_ab4f543b_09729dd0 Analysis symbol: Rechecking for solution: 0 Report Id: 5e407f4c-0822-404c-b52e-8f4134ac9291 Report Status: 268435456 Hashed bucket: f0919e0bcf991c4bb4f86d4adb13752d Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-10-12T18:22:05.663407800Z" /> <EventRecordID>603059</EventRecordID> <Channel>Application</Channel> <Computer>D26299.uni.au.dk</Computer> <Security /> </System> <EventData> <Data>120846310390</Data> <Data>4</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>sas.exe</Data> <Data>9404.0.22563.55383</Data> <Data>5823d872</Data> <Data>StackHash_0278</Data> <Data>10.0.15063.447</Data> <Data>a329d3a8</Data> <Data>c0000374</Data> <Data>PCH_6C_FROM_ntdll+0x00000000000A5EF4</Data> <Data> </Data> <Data> </Data> <Data> \\?\C:\Users\au491605\AppData\Local\Temp\WER51C7.tmp.WERDataCollectionStatus.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER659A.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6637.tmp.txt</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_sas.exe_c41b5e449879d665eb4cbe0312871e44fedc385_ab4f543b_09729dd0</Data> <Data> </Data> <Data>0</Data> <Data>5e407f4c-0822-404c-b52e-8f4134ac9291</Data> <Data>268435456</Data> <Data>f0919e0bcf991c4bb4f86d4adb13752d</Data> </EventData> </Event> Log Name: Application Source: Application Error Date: 10/12/2017 11:21:40 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: D26299.uni.au.dk Description: Faulting application name: sas.exe, version: 9404.0.22563.55383, time stamp: 0x5823d872 Faulting module name: ntdll.dll, version: 10.0.15063.447, time stamp: 0xa329d3a8 Exception code: 0xc0000374 Fault offset: 0x00000000000f775f Faulting process id: 0x3608 Faulting application start time: 0x01d34386f1f0996e Faulting application path: C:\Program Files\SASHome\SASFoundation\9.4\sas.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5e407f4c-0822-404c-b52e-8f4134ac9291 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-10-12T18:21:40.902796700Z" /> <EventRecordID>603058</EventRecordID> <Channel>Application</Channel> <Computer>D26299.uni.au.dk</Computer> <Security /> </System> <EventData> <Data>sas.exe</Data> <Data>9404.0.22563.55383</Data> <Data>5823d872</Data> <Data>ntdll.dll</Data> <Data>10.0.15063.447</Data> <Data>a329d3a8</Data> <Data>c0000374</Data> <Data>00000000000f775f</Data> <Data>3608</Data> <Data>01d34386f1f0996e</Data> <Data>C:\Program Files\SASHome\SASFoundation\9.4\sas.exe</Data> <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data> <Data>5e407f4c-0822-404c-b52e-8f4134ac9291</Data> <Data> </Data> <Data> </Data> </EventData> </Event>
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