When we created the manual AML/CDD alert we debugged the JSON response and did not find enrichment fields, Hence we cannot separate manual alerts for employees and non-employees (Enrichment field.employee_ind). ... View more

            We have some issues with Reference data when we update reference data, it still shows the old reference value on the visual investigator. First, we assign the Code ‘0099’ to have the Reference Value as ‘TEST NEW PARTY’ as shown in the picture below.     Then, we updated the Reference Value of Code ‘0099’ to ‘TEST NEW PARTY_UPDATE’ as shown in the picture below.   Data from FSC_PARTY_DIM, party_number = HK_100020495, and column PARTY_IDENTIFICATION_TYPE_DESC = 0099. (as shown in the picture below) The reference value that we updated should be ‘TEST NEW PARTY_UPDATE’, but it still shows the old reference value as ‘TEST NEW PARTY’ instead as shown in the picture below.     ... View more

We encountered an issue where a job inserting data into the SQL Server stops and does not continue. This issue occurs every 3-4 days. When we rerun the job, it can insert the data and continue working normally. For example, running a JOB normally takes 20 minutes to insert data.  However, we found that running a JOB takes a long time and is not a complete job. No queries are running when we check the database (MS SQL Server).   Noted: We are using passthrough to query the data from the database.     ... View more