Hi Abdel,   I apologize for the issues you've experienced with Viya for Learners! I believe I know the cause of your problem, and I'll attempt to explain:   Because the platform is free for academic use globally, SAS must comply with a number of legal requirements, including having users regularly agree to the terms of use, in order to stay compliant.  These requirements are met when users access the software via the VFL product launch page. The following access pathway (via the VFL Products Page: www.sas.com/viyaforlearners) is recommended and, even more importantly, is used to measure learner activity. After 90 days of inactivity (based on accessing through the VFL Products page), users are removed from the system.  We recently learned that some users had bookmarked direct access to their software; thus, they were not being recognized as legally compliant, active users. Due to this, the VFL team implemented measures to prevent this direct access moving forward.   Again, we apologize for the inconvenience!  ... View more