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Kevin_Wang
‎04-20-2025
  • 8 Posts
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StartStopViya (pay as you go) runs successfully but the site can't be ...

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎04-15-2025 12:47 PM
‎04-15-2025 12:47 PM
I've tried to use SAS Viya (pay as you go) since yesterday after not using it for a long time (more than a year) but haven't been successful. The StartStopViya runbook ran successfully but the URL site couldn't be reached (took too long to respond) even after several hours. The logs are attached below.   It was deployed on Azure in June or July 2023. The StartStopViya runbook shows it was last modified in July 2023. I used it last time in probably October 2023 without any issue. Since then I didn't start SAS Viya until yesterday.   Please advise what might cause the problem and how to fix it. There are a lot of data stored on SAS Viya.   Thank you for your help!   Kevin       [INFO]: The script will start SAS Viya [INFO]: Login using managed identity [INFO]: Starting the virtual machine: accu-nfs-vm [INFO]: Starting the virtual machine: accu-jump-vm [INFO]: AKS cluster is stopped. Starting AKS cluster and Viya [INFO]: Starting the AKS cluster [INFO]: Sleeping for 5 minutes to allow AKS cluster to start [INFO]: Checking status of nodepools [INFO]: Checking status of node for nodepool cas [INFO]: Nodepool cas has started. Node(s) are running: node/aks-cas-22862433-vmss000014 condition met [INFO]: Checking status of node for nodepool compute [INFO]: Nodepool compute has started. Node(s) are running: node/aks-compute-22862433-vmss000014 condition met [INFO]: Checking status of node for nodepool stateful [INFO]: Nodepool stateful has started. Node(s) are running: node/aks-stateful-22862433-vmss000024 condition met [INFO]: Checking status of node for nodepool stateless [INFO]: Nodepool stateless has started. Node(s) are running: node/aks-stateless-22862433-vmss000024 condition met [INFO]: Checking status of node for nodepool system [INFO]: Nodepool system has started. Node(s) are running: node/aks-system-22862433-vmss000014 condition met [INFO]: Getting outbound IP [INFO]: Found outbound IP: 20.253.0.245 [INFO]: Checking to see if K8s API is locked down [INFO]: K8s API server not locked down. Skipping. [INFO]: Execute cronjob to start SAS Viya [INFO]: Execution of job completed successfully [INFO:] Remove ip from k8s API if server is locked down [INFO]: K8s API server not locked down. Skipping. [INFO]: start SAS Viya has successfully completed   ... View more

Re: Can't upload large files even after changing the size limit in SAS...

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎07-07-2023 12:23 PM
‎07-07-2023 12:23 PM
Tried to upload a 600MB file and it failed. Does it mean each file has to be smaller than 100MB and changing the "maxuploadsize" limit doesn't really work?   See below for the error I got. Thanks for the help!     ... View more

Can't upload large files even after changing the size limit in SAS Viy...

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎07-03-2023 05:57 PM
‎07-03-2023 05:57 PM
I tried to upload large files (>5GB) in SAS Viya pay as you go using SAS Studio. I first changed the max upload size from 100MB to >7000MB in SAS Environment Manager as described in https://communities.sas.com/t5/SAS-Communities-Library/SAS-Viya-on-Microsoft-Azure-Marketplace-Three-Ways-to-Import/ta-p/839493. After that I stop and start SAS Viya to restart it. Then I can see the size limit is increased on the upload page. But when I tried to upload a 5.7GB file, it failed and gave me the following error message:   " An error occurred uploading <202231326A_022018_AB.csv>. The server returned the following error message for the file <202231326A_022018_AB.csv> : <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx</center> </body> </html> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> "   However, uploading a small file worked for me. Please advise how to increase the size limit correctly.   See below for the screenshot of the error message.         Another issue is that the "Files" folder in the Explorer disappeared after I tried to add a new folder under it. You can see that in the screenshot above that "Files" folder is not there. Please advise how to get it back?     Thank you for your help!   Kevin ... View more

Re: Azure Deployment failed due to "Timeout"

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎07-02-2023 09:49 PM
‎07-02-2023 09:49 PM
It works well. Thank you! ... View more

Re: Azure Deployment failed due to "Timeout"

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎06-29-2023 11:31 AM
‎06-29-2023 11:31 AM
Any updated on this? Still waiting to make deployment.   Thanks! ... View more

Re: Azure Deployment failed due to "Timeout"

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎06-24-2023 09:38 PM
‎06-24-2023 09:38 PM
Just FYI. I tried to deploy Viya on East US 2 instead of East US. Deployment failed in about 22 minutes. Here's the error message:   {   "code": "DeploymentFailed",   "target": "/subscriptions/247dfdd5-ff15-4c42-b58c-216dd8156ca4/resourceGroups/Group1/providers/Microsoft.Resources/deployments/sas-institute-560503.sas-viya-on-azure-20230624205521",   "message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.",   "details": [     {       "code": "ResourceDeploymentFailure",       "target": "/subscriptions/247dfdd5-ff15-4c42-b58c-216dd8156ca4/resourceGroups/Group1/providers/Microsoft.Solutions/applications/Viya2",       "message": "The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'."     }   ] }     Thanks, Kevin ... View more

Re: Azure Deployment failed due to "Timeout"

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎06-23-2023 10:30 AM
‎06-23-2023 10:30 AM
Hi Simon,   I looked at that post. It doesn't solve my issue because all the requirements/limits of the deployment had been satisfied. The issue continues to appear and fail the deployment.   Please let me know what to do next.   Thanks, Kevin ... View more

Azure Deployment failed due to "Timeout"

by Calcite | Level 5 in SAS Viya on Microsoft Azure
‎06-22-2023 11:52 PM
‎06-22-2023 11:52 PM
Hello, I'm trying to deploy SAS Viya (pay as you go) and i have a "Request Timeout" after 2 hours. This is the error message i have:   { "code": "DeploymentFailed", "target": "/subscriptions/247dfdd5-ff15-4c42-b58c-216dd8156ca4/resourceGroups/Group1/providers/Microsoft.Resources/deployments/sas-institute-560503.sas-viya-on-azure-20230622180534", "message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.", "details": [ { "code": "ResourceDeploymentFailure", "target": "/subscriptions/247dfdd5-ff15-4c42-b58c-216dd8156ca4/resourceGroups/Group1/providers/Microsoft.Solutions/applications/Viya", "message": "The resource provision operation did not complete within the allowed timeout period." } ] }   BTW, I used EAST US as the region. And I'm sure the following requirements are met: Total Regional vCPUs: 64 Standard DSv4: 44 Standard EDSv4: 20   Thank you for your help ... View more
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‎04-20-2025 09:40 PM
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